Last updated: 9-1-2025
Who we are
JWG Agency ("we," "us," or "our"), based in Walhalla, SC.
Information We Collect
You provide it: name, email, phone, company, project details, messages, and files you choose to upload (e.g., via our contact form).
Collected automatically: IP address, device/browser info, pages viewed, and interactions (via cookies and similar tech).
From third parties (optional): analytics tools (e.g., Google Analytics) that help us understand site usage in aggregate.
How We Use Information
- Respond to inquiries and provide quotes/services
- Operate, secure, and improve our website and marketing
- Send service updates and relevant communications (you can opt out)
- Comply with law and enforce our terms
Cookies & Analytics
We use cookies to keep the site working, remember preferences, and measure performance. You can control cookies through your browser settings. We may use Google Analytics; it collects usage data in line with Google's policies.
Sharing
We don't sell your personal information. We share it only with:
- Service providers (hosting, email, analytics, payment/fulfillment) under confidentiality obligations
- Legal/Compliance when required by law or to protect rights and safety
- Business changes (e.g., merger/transfer) where your data is part of the transaction
Data Retention
We keep information as long as needed for the purposes above, then delete or anonymize it unless a longer period is required by law.
Security
We use reasonable technical and organizational safeguards. No method of transmission or storage is 100% secure.
Your Choices & Rights
- Opt out of marketing emails via the unsubscribe link
- Disable cookies in your browser
- Request access, correction, deletion, or portability of your data (subject to verification and legal limits)
If you are in the EEA/UK/CA/other regions with privacy rights, you may have additional rights under local law.
To exercise rights, contact us at hello@jwgagency.com.
Children
Our services are not directed to children under 13, and we don't knowingly collect their data.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date reflects the most recent changes.
Contact Us
JWG Agency
Walhalla, SC — PO Box 92 (By appointment)
Phone: (864) 710-5001
Email: hello@jwgagency.com
